FAQs


 

Frequently Asked Questions

Do you take commissions?

I would love to create a custom piece for you! To inquire, please e-mail me at: hello@reneeevansart.com with the subject line: Commission Request.

What mediums do you work with?

I mainly paint with oil on canvas; however, I am also a photographer and equally love making photographs! I also love charcoal drawing. 

What is your return policy?

I want you to find joy in your purchase and take great pride in my work. Every order, commission and sale is handled with care and as much transparency as possible. Because of the nature of my work, all sales are final except for in certain circumstances. If you have any problems or questions, please e-mail me at: hello@reneeevansart.com.

How long does it take to receive my piece?

I package all original pieces with care and will package and ship original pieces within 10 days of purchase. Unless it is otherwise specifically requested, packages will be shipped via UPS Ground or a similar service. A tracking number will be provided once the piece has been shipped. 

Prints are printed on demand by a professional printing company and will depend on the printer's turn around times at any given moment. Typically prints are shipped within 2-3 weeks. Please account for this if you need something by a certain date. 

How can I contact you?

Please e-mail me at hello@reneeevansart.com or complete the form here.